Privacy policy

At Sharp Fit Labs, operated by KM OCEAN MANAGEMENT INC, we recognize that an online purchase involves more than selecting a costume. Customers may provide contact information, delivery details, order information, payment-related information, and other data while browsing, purchasing, requesting assistance, or communicating with us.

This Privacy Policy explains what information we may collect, why we use it, when it may be shared, how we seek to protect it, and what privacy choices may be available to consumers.

1. Scope

This Privacy Policy applies to information collected through the Sharp Fit Labs Website, online orders, customer-service interactions, return and refund requests, and related online retail activities.

Our products include girls' dress-up costumes and costume/change-up masks.

2. Information We Collect

Depending on your interaction with us, information may include the following categories.

Information Provided by Customers

We may receive:

  • Name;

  • Email address;

  • Telephone number, if provided;

  • Billing information;

  • Shipping address;

  • Order details;

  • Return and refund information;

  • Customer-service communications;

  • Reviews or comments; and

  • Other information voluntarily submitted to us.

Order and Transaction Information

When you make a purchase, we may maintain information such as:

  • Products ordered;

  • Product quantity;

  • Order amount;

  • Purchase date;

  • Shipping information;

  • Payment status;

  • Refund status; and

  • Limited payment-related information supplied by our payment service providers.

Payment-card transactions may be processed by third-party payment processors rather than being directly stored in full by us.

Technical Information

When visitors access the Website, certain information may be collected automatically, including:

  • IP address;

  • Browser type;

  • Device information;

  • Operating system;

  • Referring webpage;

  • Pages visited;

  • Date and time of access;

  • Website interaction information;

  • Technical identifiers; and

  • Diagnostic information.

3. How We Use Personal Information

We may use information to:

  • Process and fulfill purchases;

  • Arrange delivery;

  • Send order confirmations;

  • Provide customer support;

  • Respond to inquiries;

  • Handle returns and refunds;

  • Investigate damaged or incorrect merchandise;

  • Prevent fraud and unauthorized activity;

  • Maintain Website security;

  • Improve Website functionality;

  • Analyze general Website usage;

  • Maintain business records;

  • Send permitted marketing communications;

  • Comply with legal obligations; and

  • Protect our customers, Website, and business interests.

4. Information Related to Children's Products

Our merchandise is designed for children's dress-up and costume use, but the Website is intended to be operated and purchases completed by adults or other individuals legally permitted to make purchases.

We do not intentionally seek unnecessary personal information directly from children.

Where a purchase concerns a child, customers should avoid providing unnecessary information about the child in order forms, emails, reviews, photographs, or other communications.

5. Data Minimization

We seek to collect information that is reasonably relevant to the purposes for which it is processed.

Florida's Digital Bill of Rights includes obligations concerning the collection and processing of personal data and provides that covered controllers limit collection to data that is adequate, relevant, and reasonably necessary in relation to disclosed purposes. The specific statute applies subject to its definitions, thresholds, exemptions, and other conditions.

6. Sharing of Information

We may disclose information to service providers when necessary to operate the Website or complete transactions.

Such providers may include:

  • Payment processors;

  • Hosting providers;

  • E-commerce technology providers;

  • Shipping and logistics companies;

  • Customer-service platforms;

  • Fraud-prevention providers;

  • Security providers;

  • Analytics providers;

  • Information technology vendors;

  • Professional advisers; and

  • Government authorities where legally required.

Where appropriate, third parties may process information only for the services they provide to us.

7. Cookies and Similar Technologies

Our Website or service providers may use cookies, pixels, tags, local storage, and related technologies.

These tools may help us:

  • Keep shopping functionality operational;

  • Remember preferences;

  • Understand Website traffic;

  • Measure performance;

  • Detect suspicious activity;

  • Improve navigation; and

  • Understand general customer interaction.

Browser settings may allow you to restrict or delete certain cookies, although doing so may interfere with some Website functions.

8. Marketing Communications

If you voluntarily subscribe to marketing communications, we may send information concerning products, promotions, seasonal costume collections, Website updates, or other commercial messages.

You may unsubscribe by using the instructions contained in the relevant communication or by contacting us.

Order confirmations, shipping notifications, security notices, and other transactional communications may continue where necessary.

9. Florida Privacy Rights

Where Florida's applicable privacy law covers the relevant processing and the statutory requirements are satisfied, consumers may have rights that include:

  • Confirming whether personal data is being processed;

  • Accessing personal data;

  • Correcting inaccuracies;

  • Requesting deletion of certain personal data;

  • Obtaining a portable copy of personal data;

  • Opting out of certain targeted advertising;

  • Opting out of certain sales of personal data;

  • Opting out of certain profiling; and

  • Exercising certain rights concerning sensitive data.

These rights are subject to applicable statutory exceptions and conditions.

10. Privacy Requests

Privacy requests may be submitted to:

[email protected]

A request should identify the right being exercised and provide sufficient information for reasonable verification.

We may request information necessary to confirm that the requester is authorized to make the request.

11. Privacy Appeals

Where applicable law provides an appeal process for a privacy-rights request, we will provide appropriate instructions for submitting an appeal.

12. Security

We seek to maintain reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we process.

Florida law requires covered controllers to establish, implement, and maintain reasonable administrative, technical, and physical data-security practices appropriate to the volume and nature of personal data involved.

No online system can be guaranteed to be completely secure, however, and customers should recognize that electronic transmission always carries some degree of risk.

13. Security Incidents

If a security incident involving protected personal information occurs, we will assess the incident and take reasonable steps consistent with applicable law.

Florida's information-security law contains requirements concerning security breaches involving personal information, including circumstances in which affected individuals and government authorities must be notified.

14. Data Retention

Information may be retained for periods reasonably necessary to:

  • Complete transactions;

  • Provide customer support;

  • Process returns;

  • Maintain accounting records;

  • Resolve disputes;

  • Prevent fraud;

  • Comply with legal obligations;

  • Enforce agreements; and

  • Protect our legitimate business interests.

Different information may therefore be retained for different periods.

15. Third-Party Websites

The Website may contain links or integrations involving third-party services.

Those third parties may maintain their own privacy policies and data practices. We do not control the privacy practices of independent third-party websites.

16. Business Transfers

If KM OCEAN MANAGEMENT INC participates in a merger, acquisition, restructuring, financing, asset sale, or similar transaction, information may be transferred as part of that transaction where permitted by law.

17. Changes to This Privacy Policy

Florida law requires certain covered privacy notices to be reasonably accessible and clear and, where applicable, updated at least annually.

We may also update this Privacy Policy when our business, Website functionality, service providers, or legal obligations change.

The current version will be identified by its effective date.

18. Contact

KM OCEAN MANAGEMENT INC
Attn: MAIYA ALEXANDRIA JOHNSON
11684 NW 5TH ST
PLANTATION, FL 33325
United States

Email: [email protected]